Shipping & Delivery Policies
Shipping Information (Clothing & Electronics)
We currently ship to Canada and the United States only. We apologize for any inconvenience.
Shipping options and rates are broken down as follows:
|Second Day Air||$25|
|3 Day Shipping||$20|
|Orders Over $70 (standard delivery)||Free shipping!|
|Hawaii & Alaska||$22|
Delivery time is dependent on the shipping method selected. Credit card authorization (may take up to 24 hours) and address verification must be received prior to shipping any customer order. We use Canada Post and Purolator as our preferred shipping carriers, depending on the order size. Please remember that expected delivery time does not take into account Saturdays, Sundays, or holidays. We will notify you by email if the item you have ordered is back-ordered or regarding any other cause for shipping delay.
Shipping to the United States (Alaska and Hawaii included) is by Standard Delivery method only, and expected delivery time may be anywhere between 8 to 12 business days.
Delivery Service (Home Furnishings)
Need assistance getting your purchases home? We can arrange delivery by an independent delivery company for a low charge!
We deliver all across the British Columbia Lower Mainland. Items ordered from our catalog are shipped from our company warehouse by Canada Post, Purolator, or truck; rest assured we will always select the most cost efficient delivery method for your purchase, in accordance with your order size. We guarantee that your order will be delivered in premium condition, or your money back! (Certain restrictions may apply.)
The following rates apply to Fakeville and surrounding areas:
- Same-day delivery: $70.00 per 10 pieces, $5.00 per additional piece
- Next-day delivery: $100.00 per 10 pieces, $8.00 per additional piece
- Service offered Monday through Sunday
Looking for a cheaper alternative? Rent a van!
For our more budget-conscious customers, we provide a rent-a-van service at a lower cost.
- Rent a van for 90 minutes for only $30.00! 120 kilometres included in rental.
- $15.00 per additional 30 minutes, or
- $0.50 per aditional kilometre
To rent a van, you must be at least 19 years of age with a valid driver's license.
Need to get rid of your old furniture?
For a small additional fee of $20, we'll take your old furniture with us when we come to deliver your new one! All furniture taken will be recycled in an environmentally-friendly manner. For more information, please contact us or visit us in-store.